Privacy Policy

1. Introduction

Assistantly AI (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting

your personal information. This Privacy Policy explains how we collect, use, and safeguard your

information when you interact with our services, including AI voice assistants, SMS communication,

and related automation tools.


SMS Policy: We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors in support services, such as customer service. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


2. Information We Collect

Personal Information

  • Name
  • Phone number
  • Email address
  • Business name
  • Service-related details

Communication Data

  • Call recordings (if enabled)
  • Call transcripts
  • SMS messages
  • Customer inquiries

Technical Data

  • IP address
  • Device type
  • Interaction data


3. How We Use Information

  • Respond to customer inquiries
  • Provide requested services
  • Send appointment confirmations and follow-ups
  • Improve AI agent performance
  • Deliver customer support
  • Maintain system functionality


4. SMS Communication Consent

By contacting our business via phone, website, or form submission, you consent to receive SMS messages, follow-up communications, appointment confirmations, and service-related notifications. Message frequency varies. Message and data rates may apply.


Assistantly AI may send SMS messages to users who have initiated contact or opted in to receive communications. We collect phone numbers solely for the purpose of providing customer support, appointment scheduling, and follow-up communications. Phone numbers are never shared with or sold to third parties. Users may opt out at any time by replying STOP.



5. Data Sharing

We do not sell or rent personal information. We may share information with service providers, CRM

systems, and technical partners necessary to deliver services.


6. Data Security

We implement reasonable safeguards to protect your information. However, no system is 100% secure.


7. Data Retention

We retain information only as long as necessary to provide services and comply with legal obligations.


8. Your Rights

You may request access, updates, or deletion of your data by contacting us.


9. Contact Information

Assistantly AI | Email: support@assistantlyai.com | Phone: 516-272-7035